I Forgot to Save My Word Document, Can I Recover My File?

I Forgot to Save My Word Document, Can I Recover My File?

We’ve all done it. You get so involved in your work that you forget to save the word document you are working on and then something catastrophic happens. Either Word crashes or you lose power and all is lost. Or is it?

We have a recommendation for you that will help save you from this dreaded scenario. Turn on Auto Save in your office programs. If your computer shutdown or crashed, here’s a quick set of steps you can take to recover your work.

To Access AutoRecover files follow these simple steps:

1. Go to Microsoft Word.

2. Go to Files tab.

3. Select Recent.

4. From the menu, choose Recover Unsaved Documents.

5. Browse for the file in the list.

6. Click on it and restore it.

Of course, we can’t recommend enough that you have a backup solution in place. As we mentioned in a previous article, backing up your data is essential, particularly if you are a business. Of course, photos of the kids are very important too!

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ITonDemand was created over a decade ago to help support businesses and organizations IT services.  We kept hearing from businesses, like yours, that they just wanted their IT to work. And that is what we do.  We make your IT work for you.

1423 Powhatan St, Alexandria, VA 22314

233 SW 3rd St, Ocala, FL 34471

info@itondemand.com

800-297-8293

 

I Lost a File, Can I Get It Back?

I Lost a File, Can I Get It Back?

Lost Files

We’ve all had that moment where you are looking for a file that mysteriously disappeared from a folder. Let’s dive into some possible solutions to the age-old problem of finding something you’ve lost.

Misplaced files

The first thing to figure out is if you simply put the file in a different folder or if it is actually gone. If it is on your computer, you can simply go to your File Explorer on Windows or Finder on Mac and search for the file. Depending on what you named the file, you may get a lot of
other files with similar names, but if you order by date or file type, you should be able to track it down with some work.

Truly Deleted Files

Once you’ve established that it is truly gone, first check your Recycle Bin (on Windows) or your Trash (on Mac). If the file is not there you may be able to find it from a backup. If you don’t have a backup, well you may not be fully out of luck. There is free recovery
software available that can search your memory for files that have been deleted from your recycling bin. Check out TechRadar’s list of free software here.

While not 100% reliable, you may be able to recover some of your old work…maybe.

Prevention

The biggest solution to losing files is to never lose them in the first place. And the best solution for that is a backup through some type of online or local backup system. This is one of the top reasons we suggest using online storage or virtual storage for all files. Most data servers have a regular backup and even a rollback feature so that you can see previous versions of files. So if you accidentally delete a few pages from a file and close it, you can still recover a previous version.

If your company doesn’t have an online storage or backup setup, give us a call and let us see what we can do to help. This capability is so important to us that we include backup in our standard plans.

You might be interested in our last article if your dealing with a slow computer.

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ITonDemand was created over a decade ago to help support businesses and organizations IT services.  We kept hearing from businesses, like yours, that they just wanted their IT to work. And that is what we do.  We make your IT work for you.

1423 Powhatan St, Alexandria, VA 22314

233 SW 3rd St, Ocala, FL 34471

info@itondemand.com

800-297-8293

 

Hurricane Irma Update – Ocala IT Services

Hurricane Irma Update – Ocala IT Services

We wanted to provide you, our valuable client, with a quick update on the status of our team and our rebuilding efforts. First, everyone on the team is grateful for the patience our partners have displayed as we work to get back to full capacity. We still have staff members in our Florida location that are without power, internet and gas to move around.

Our office in Ocala does have partial power restored and we are looking to be fully back in business within the next day or so, according to the local utility. We were able to get a few of the team members online today to bring our capacity up to higher levels and are starting to see a decrease in the backlog of requests. We are continuing to work on getting to all of our partners. Many of our partners in the Florida area are starting to have power restored to their offices. We are focusing heavily on getting them back up and running.

We truly appreciate your help in determining priorities, you have been wonderful in helping us sort through and get to the items that are most pressing. Thank you very much for continuing to provide this additional piece of information when requests are made, it has proven invaluable in the last couple of days.

We want to thank you again for your business and look forward to getting back to full strength by the end of the week.

As always, thank you for your business and support during this devastating weather event.

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What if this email link leads me to a virus?

What if this email link leads me to a virus?

Email is the most common vehicle for malware.

So, before you go clicking on any unknown links and have to call ITonDemand to resolve any virus or malware issues, use these tips best safety practices to protect your computer and system.

Hover, Don’t Click

You open an email and embedded in the text is a link to an unknown website. At this point, our instinct should be to ignore the link and move on. But, what if that link is sent from someone you know, a friend or family member who unknowingly forwards a link to the funniest joke ever, an outrageous news story or a link promising “real weight loss results.”

On some occasions, it’s almost tempting to click the link – maybe it’s a joke that promises to be the funniest one you’ve ever heard. Is clicking the link worth the risk of infecting your computer with a virus or compromising your personal data? One way is to hover over the link with your cursor – don’t click— and see if the full URL appears in the bottom left corner of a browser page. If the link appears to take you to some site you don’t want to go, don’t click on it.

Use a link scanner

In addition to the hover method, there are web-based tools and add-ons that can be used as well. One tool type you might want to use is a link scanner, a plug-in that allows you to enter the URL of a questionable link and check to see if it’s safe to click.

In a review of link scanners, PC World recommends URLVoid, a free service. However, PC World noted that a service like URLVoid cannot “properly handle” shortened URLs from web services like Bitly or TinyURL. For those shortened URLs, PC Mag recommended the service Sucuri Site Check, which automatically expands shortlinks and determines if they are safe to click. While Sucuri can be used to check the longer URLs, PC World said a service like URLVoid checks more sources, so it is more effective. For Android-based mobile phones and tablets a security app like Web of Trust (WoT). The app provides warnings against viruses, spyware and malware attacks.

Another option

Or… You could make an even better decision of going with ITonDemand’s Core service offering and let us worry about your Anti-virus protection. Not only does that include access to the expertise of the technicians on the helpdesk, but you are getting the security of knowing you have a team of professionals standing by, waiting to catch the next virus spotted in your system and eradicate it on the spot. Just think of the hassle you avoided by going with the Core service and getting security solutions set on all end points.

And of course, if you are unsure about a link, or just have a question for our team regarding a suspicious email, we’re here to help you. We’re your partner in this and we would rather you ask, than risk it.

PHISHING

Download our infographic and learn how to identify a phishing scam when you see one.

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The hassle of hardware refreshes

The hassle of hardware refreshes

Upgrading your hardware

Is it time to upgrade your businesses computer hardware, but you’re worried about getting the “latest and greatest” technology because you’re worried about potential bugs in the system? Were you burned (no pun intended) by the recall of the Samsung Note 7 – a recall that happened less than two weeks after the anticipated smartphone hit the shelves?

Anticipated headaches

New hardware often means new headaches for a business and its management. First, it’s important to research the potential upgrades and determine what it is your company needs in order to ensure a smooth transition. It’s important for any business owner or executive to plan and research any purchases before signing a check and installation agreement. Before upgrading your technology, there are a number of things Cibecs noted that a business owner should consider in order to avoid long nights, high stress and potential loss of revenue.

The first thing to consider are logistical risks. Do you have the space necessary to hold the hardware until it can be switched out? What about after the equipment is switched out before it can be disposed of? With e-recycling rules in many communities, electronics can no longer be taken to a dump, they must be properly disposed of under new environmental regulations. Have you considered shipping costs? What about the costs of project management? These are important factors to consider.

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ITonDemand was created over a decade ago to help support businesses and organizations IT services.  We kept hearing from businesses, like yours, that they just wanted their IT to work. And that is what we do.  We make your IT work for you.

1423 Powhatan St, Alexandria, VA 22314

233 SW 3rd St, Ocala, FL 34471

info@itondemand.com

800-297-8293