Solutions

Information Technology Security and Management

ITonDemand

Core Solution

ITonDemand Core provides your business with the necessary technical support and expertise to be effective and efficient.

Core is our base coverage provided to all customers. Our core offering consists of management of your IT systems and catastrophic support.

Asset Management

  • Network Management
  • Server Management
  • Identity Management
  • Computer Management

OnDemand Support

  • 24/7/365 Help Desk Support
  • Technology Purchasing
  • Vendor Management
  • Incident Response

Security Essentials

  • Firewall Management
  • End-Point Malware Protection
  • Email Security
  • Risk Assessment

Disaster Recovery

  • Server Backup with Offsite Replication
  • Core Service Delivery Project
  • Cloud Readiness Review
  • Yearly Disaster Planning Review

Proactive Maintenance

  • 24/7/365 Monitoring
  • Scheduled Maintenance
  • Refresh Strategy and Planning
  • Quarterly Technology Reviews

Partner Development

  • Dedicated Account Manager
  • Quarterly Business Reviews
  • HR Process Management
  • Technology Budget and Planning

ITonDemand

Plus Services

Sometimes your company needs extra support. In this case, we offer our Plus services that you can opt in to based on your needs and objectives.

Compliance+

Compliance+ prepares your business for compliance certifications with the necessary protocols and mechanisms to monitor, restrict access, and prevent the loss of information.

Security+

New cybersecurity threats arise daily. With Security+, we impose role-based security, control access in the network from inside and out, provide employee security training, and provide prevention standards.

FileAccess+

File+ provides next level productivity. Access and share your files across your organization or with anyone, in any organization, from anywhere.

Web+

Our web development division, eResources, provides robust offerings from expert consulting and strategy to website design and custom development.

Software+

We partner with Microsoft to bring you Office365 hosted email and the full Office Suite. 

VoIP+

Ditch the analog lines and move to an enterprise-class virtual phone system. Even connect your business line directly to your smart phone.

ITonDemand

Education Support

Information Technology Leadership and Expertise for your School District

OnDemand Support Escalation

With Support Escalation, your faculty have access to expertise beyond your staff. This ensures that issues are resolved quickly and professionally regardless of the level of difficulty.

Technology Budgeting and Refresh Planning

ITonDemand provides budgeting and forecasting for IT investments. This way you are never blind-sided by unexpected expenditures and can anticipate your technology growth.

Microsoft Office 365 for Education

We partner with Microsoft to bring you the Office365 suite of applications. ITonDemand approves and manages updates to make sure there is never a lapse.

Dedicated IT Director

You are partnered with one of our experts that make sure your every need is met. We meet with your administrators and act as on-site expertise.

IT Co-Management

ITonDemand works with and supports your existing support personnel to properly manage your network and devices.

Vendor Partners

Want more information on an IT solution?

Software+

Microsoft Office365 Hosted Email and Office Suite – Enterprise E3

Security+

Premium security management solution with real-time audit and reporting

Web+

Our web development division will manage your organization’s website and online strategy.

File+

Securely access and share your organizations files with anyone and from anywhere.

VOIP+

Feature-rich Enterprise Class Phone System

Server+

Server Infrastructure

Network+

Network Infrastructure

Print+

Managed Print Services

Computer+

End-User Computer Systems

ITonDemand was created over a decade ago to help support businesses and organizations IT services.  We kept hearing from businesses, like yours, that they just wanted their IT to work. And that is what we do.  We make your IT work for you.

1423 Powhatan St, Alexandria, VA 22314

233 SW 3rd St, Ocala, FL 34471

info@itondemand.com

800-297-8293