Co-Managed IT Solutions

When your in-house IT staff need assistance, we’re here to help.

Need IT Assitance for Your Staff?

Need IT Assitance for Your Staff?

When major IT issues occur, your in-house IT team can struggle to resolve the issues quickly. Downtime costs can cost your business a fortune and leave your IT team stranded.

Having an outsourced team that can work with your internal team is critical to your success. Here at ITonDemand, we take time to align with your team, understand your IT infrastructure, and make sure you are best set up to achieve your goals.

Ready to see our solutions for Co-Managed IT?

What is Co-Managed IT Solutions?

What is Co-Managed IT Solutions?

Co-Managed IT is the perfect solution to assist internal IT staff with day-to-day IT Management objectivesWe are accustomed to working with the internal staff of our partners at any level.

Is your IT becoming a hassle for your team? We have the ability to cover anything from end-user help desk support, to technical escalation team, to a proactive server and network management, to disaster recovery solutionsto CIO (Chief Information Officer) level leadership for your organization.  

Our Co-Managed IT Solutions 

Our Co-Managed ITSolutions 

End-User Help Desk Support

A Help Desk Team will be available for your team to assist as needed either by phone or by submitting a ticket via email. We work to resolve issues as efficiently as possible and provide guaranteed response times through your Service Level Agreement (SLA).

Technical Escalations Team

A technical escalations team can help your internal IT team by assisting to resolve more advanced issues while ensuring issues are resolved in a timely manner. 

Proactive Server and Network Management

ITonDemand takes the load off your internal team by handling the on-going maintenance of your systems. Letting you continue to run optimally, causing fewer issues for your team to address during business hours.  

Disaster Recovery Solutions

Your organization’s data needs to be safe, secure, and capable of restoring in a timely manner in the case of a disaster. We provide bulletproof data recovery solutions, that ensure minimal to no data loss while upholding the data center infrastructure.

Virtual CIO Solution

When Technology Leadership is needed for short- and long-term objectives. Whether you need assistance with technology plans or budgets, we align with organizational goals and objectives.

Here from Our Partners!

“I’m not taking time out of my day to solve other people’s technology issues.”

Your time is better spent on work than on navigating IT issues. Our CORE package is designed for those seeking proactive solutions to their technical challenges.

Managed IT Services FAQ

Why Choose ITonDemand as your Managed IT Partner?

At ITonDemand we understand the bigger picture of technology. Sure, we are tech-savvy, but we also believe in having a courteous and helpful culture. We take the time and care to know our Partner’s needs and ensure we deliver top-level support and solutions that fit the organization.

What type of Managed IT support will ITonDemand provide?
ITonDemand provides OnDemand Help Desk Support for CORE Partners. This includes 24/7 Monitoring and Response for major system emergencies, and end-user system support Monday through Friday, 7am to 7pm.
What if we already have internal technical support staff?
We work well with many Partners that have internal IT staff. We take pride in finding our fit into an organization and determine where we can bring the most value to internal IT Team Partners.
What makes ITonDemand preferable to other MSPs?
ITonDemand is a TRUE Technology Partner that can not only provide standard MSP services, like proactive maintenance and help desk support, but we also help with all technology purchasing decisions, we become our Partners trusted advisors for all things technology ensuring organizational goals and objectives are met, all while maintaining a focus on high ROI Solutions.

Want more information on an IT solution?