Fully Outsourced IT Services

Focus more on your business. We’ll handle the IT.

What Are Outsourced IT Services?

Our fully outsourced IT services provide all the convenience of having an in-house IT team without the extra cost and work involved with maintaining them. We offer a full array of services you’d expect. That includes:

  • Managed IT Services
  • 24/7 Help Desk
  • Cloud Solutions
  • Assessments
  • Consultations
  • Project Services
  • Cybersecurity
  • Digital Transformation

By partnering with an MSP like ITonDemand, you can get both remote and on-site assistance based on the location of your organization. We have support staff available at all hours, allowing us to provide critical support for any situation.

IT Outsourcing To Fit Any Budget

For some businesses, the IT department can feel more like a money sink than a helpful service. Maintaining in-house IT staff can be expensive, time-consuming, and impractical as much of their day is spent waiting for people to need them. Trimming down your IT team isn’t always the best solution, though. Nobody can predict a crisis, and when it happens, you need enough on-demand specialists to fix it quickly and efficiently. Downtime often leads to increased costs and lost productivity.

To fill that gap, there’s a solution: outsourced IT services. You’ll get access to ongoing professional IT services at a fraction of the cost. Not only can you save money by not using in-house IT staff, but the services are also scalable based on your daily needs. Our help desk can work with people one-on-one when someone has a quick question or concern. And if a significant issue pops up, we have a large pool of staff to handle challenges of any size.

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Hours: Monday to Friday, 7am to 7pm
Phone: +1 (800) 297-8293

ITonDemand’s Outsourced IT Support & Solutions

Onboarding in-house IT staff can be long, expensive, and frustrating. There’s never a guarantee that a new hire will be able to meet the organization’s needs. However, that’s often not realized until late in the training process, and it requires starting recruitment from stage 1 again. The lapse in reliable IT support wastes time and can lead to lost productivity and revenue as larger issues remain unresolved.

We understand that your technology challenges are important. At ITonDemand, we provide certified staff that can get up to speed with your IT infrastructure and make an immediate impact. By doing so, we can offer the most benefit and efficiency as we work through your IT needs. Not only do we tackle problems directly, but we’ll also look at your broader technology usage and offer advice for improvements. Quality IT service isn’t just reacting to problems. It also includes giving solutions to reduce the chance of future ones happening.

Here are some of the outsourced IT solutions that we provide:

Help Desk Support

We understand that every industry benefits from fast and efficient solutions. Whether it’s a quick question or a sudden issue, our help desk IT outsourcing can provide on-demand assistance for challenges of any size.

Technology Acquisition

Technology decisions are never easy to make due to the high cost and the risk of misspending involved. We can support your purchasing strategy by analyzing your needs and finding competitive products at the lowest prices.

IT Compliance

Many industries have technology and data handling guidelines designed to improve organization and client safety. Our outsourced IT compliance can help get you up to speed and offer support in maintaining a compliant infrastructure.

Cloud Services

Our managed cloud services support your in-person and remote workforce by providing a centralized platform to host your applications and data. That can improve staff productivity through ease of use and efficiency.

Proactive IT Services

Taking a proactive approach can help solve current problems and reduce the likelihood of future ones. Our outsourced IT services provide 24/7 monitoring, alerts, and protection to keep your IT running smoothly.

Consultations

Knowing the correct type of IT services to get doesn’t have to be difficult. Our consulting services can help you analyze your current infrastructure, discover areas that can be improved, and give guidance on future technology initiatives.

Data Recovery Services

Speed is vital for minimizing organizational risk. We leverage proven strategies to back up company data wherever it’s stored. With our support, we can ensure your organization’s data is safe, secure, and recoverable.

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Managed Security

There are many digital threats to watch for across most industries. We can take your cybersecurity to the next level with endpoint anti-virus protection, email spam protection, and security strategies.

IT Leadership

Handling the day-to-day operations of an organization can be time-consuming and difficult. We provide veteran leadership to support your IT needs, letting you put your focus back where it’s most needed.

Boost Productivity With IT Outsourcing

Whether running a school district, a community-driven medical center, or a manufacturing company, productivity is important to any industry. There are a lot of IT factors that can influence that. Software bugs, device slowdowns, and unstable network connections can lead to frequent frustrations. Poorly designed tech stacks can lead to wasted time on tasks that are no longer needed or are better handled in other ways. Even with an in-house IT staff, addressing those challenges isn’t always easy. It requires the right tools and knowledge to manage larger-scale issues.

If your staff is getting worn down by frequent IT issues that don’t have clear solutions, IT outsourcing is an efficient and affordable way to help. You’ll have access to a range of certified and knowledgeable specialists that can help work through any IT needs. We provide a catered mixture of different services that can support you in boosting your productivity. A stable IT infrastructure is vital for predictable output. It also improves the staff’s work environment and lets them focus better on their job without IT distractions.

Partner Testimonials

Ocala and Marion County CEP

As the CEP began to expand their work throughout the community, aligning themselves with a trusted local “partner” was imperative to assist with their technology needs. By relying on ITonDemand, they could start to utilize new technologies to stay connected with their community of businesses.

Read The Case Study

Lynden School District

The Lynden Public School District is a 3,800 student district in Northern Washington State. They had internal IT technicians but lacked the expertise, vision, or budget planning to predictably allocate resources. Now, they are a thriving district and scaling to take on more students.

Read The Case Study

Outsourced IT Services FAQ

Why choose ITonDemand as your IT partner?

At ITonDemand, we understand the bigger picture of technology. We’ve provided organizations across many industries with IT support and guidance for over 20 years. We know your business is important to you, with its own needs and goals. It’s important to us too. We’ll partner with you to develop a customized IT plan and ensure your resources are effectively used and not wasted on low-impact areas.

What type of outsourced IT services will we provide?

We provide an extensive range of outsourced IT services, which are catered to the needs, goals, and requests of our clients. That includes outsourcing, cybersecurity, cloud services, consulting, IT project development, and more. We also offer additional services, such as executive business reviews, risk assessments, knowledge gap assessments, digital transformation planning, operation budgeting, CIO services, and staff training.

What industries does ITonDemand offer outsourced IT services for?

ITonDemand offers outsourced IT services for a broad range of industries, some of which are listed below. We also offer an assortment of services to other types of specialized organizations. To request more information and see if your type of business is supported, fill out our contact form, and a specialist will reach out to you.

Healthcare: Quality patient care is essential to any Alexandria resident. We can help with vital factors like cybersecurity, HIPPA IT compliance, data management, and disaster recovery.

Hospitality: There are a lot of moving parts with hospitality. ITonDemand can provide support with any IT problem, allowing shops to give the best possible services to their customers.

Education: School districts have challenges that factor in staff and students while operating under a tight budget.  Not only is technology changing over time, but teaching processes and the tools needed shift along with it. We’ll help you work through those limitations.

Financial Services: The financial services industry is driven by statistics. We can help with improving areas like cost efficiency, data security, analytics, and software interactions,

Small Business: In Alexandria, running a small business can be challenging. Our IT consultants can guide you in developing and improving your IT infrastructure.

Nonprofit: With a focus on minimizing costs and making effective use of limited time and resources, our consulting staff will help you get the most out of your budget.

Retail: Retail is an ever-changing environment, requiring adaptable infrastructure to meet shifting needs. We’ll examine your logistical flow to develop strategies to meet your circumstances best.

Automotive: The automotive industry is reliant on infrequent high-impact sales. ITonDemand can support your unique IT needs, like supply chain management, bookkeeping, aftermarket servicing, and more.

Construction: Due to the business structure, construction has some unique challenges. We can help you with a range of factors, such as scalable user numbers, temporary job sites, remote duties, material logistics, and more.

What are the benefits of using a managed service provider?

Outdated or poorly designed IT infrastructure can be expensive and inefficient. That can make it challenging to best distribute your limited time and finances to make the improvements your business needs. With support from a local Alexandria MSP like ITonDemand, you’ll receive a variety of benefits.

Client-focused solutions: We know that every business and situation is different. ITonDemand analyzes your circumstances to deliver strategies that are the right fit.

Cost-effective services: Our IT consulting services are provided on-demand without the need to hire someone full-time, allowing you to get the most results out of your limited time and money.

In-depth IT assessments: We’ll take care of the leg work by analyzing your IT infrastructure to discover its strengths, weaknesses, and whether it meets compliance standards.

Productivity improvements: Productivity is vital to any business. We can give you and your employees the tools and support you need to work more efficiently.

Knowledgeable IT specialists: Our consulting staff knows everything from routine problem-solving to finding ways to optimize workflow to increase revenue.

Multi-industry experience: With experience across many industries, our solutions are proven to be reliable and allow us to give an expanded insight into strategies that have worked in other sectors.

What if you already have internal technical support staff?

ITonDemand offers flexibility and adaptability with the managed IT services we provide. We will coordinate with your internal IT staff and find how our services and solutions best fit your organization’s current workflow. In doing so, we can improve the productivity of your IT department without disrupting your established processes. 

What makes ITonDemand preferable to other MSPs?

We’re here to be your partner in technology, managed services, IT solutions, and helpdesk support. Rather than waiting for problems to arise, we protectively protect and improve your IT infrastructure through our wide array of services. We custom-design our solutions to match your circumstances and objectives, which ensures you’re getting the best value and service possible.

About ITonDemand

ITonDemand

Founded in 1999, ITonDemand helps organizations across the US achieve growth by guiding and supporting IT infrastructure and providing cybersecurity management. ITonDemand’s Core Solution and Security+ have been recognized among both Managed Services and Cybersecurity Providers as a member of the MSP Pioneer 250 and the Top 200 MSSPs.