Nearly everyone has access to a phone. While written text is suitable for many things, talking with your voice feels more personal, allows for better expression, and makes it easier to have a back-and-forth conversation. Due to that, after finding a business online, 60% of customers prefer calling directly. Another 30% start with an email or contact form, which may later...
ITonDemand Blog
Technology news, alerts, and insights.
Why Technology Enablement Is Vital for Growth
Navigating the modern business world often calls for a unique perspective. While 66% of small businesses use social media, only 36% use productivity tools. Gaps like that show there is a lot of room for improvement. Technology enablement is more than just looking at new tools but also seeing how they can be used for growth. From streamlining operations to using trending...
WormGPT: The Latest AI Tool Used for Cybercrime
With the growth of publicly available AI tools like ChatGPT, cybercriminals have developed a malicious alternative called WormGPT. As the chatbot market is projected to reach $1.25 billion by 2025, it’s no surprise that similar tools will be developed and marketed in underground forums. AI is able to write complex and convincing emails with simple prompts, which can be...
The Danger of Ignoring Your Cyber Insurance Policy Terms
Cyber threats pose a significant risk to businesses across every industry. As organizations increase their reliance on digital infrastructure, the potential for damage due to cyberattacks also increases. With cybercrime expected to cause $8 trillion of damage in 2023 alone, no industry is safe. As a result, cyber insurance has emerged as a crucial component of risk...
Email Security Is Your Best Front-Line Defense
Email is at the center of any company, as it’s a bridge for messages between staff, customers, business partners, and prospects alike. While there are a lot of other collaboration tools, with over 4.3 billion email users worldwide, it continues to be a global standard. Since it has such widespread usage, it is a common target for cyberattacks like phishing and malware,...
Why Outsourcing Third-Party Vendor Management Is Smart
Today’s businesses are technology-reliant, with everything from hardware purchases to VoIP services taking time to plan. Software tools are also shifting to recurring subscriptions rather than one-time purchases, further complicating matters. As a result, third-party vendor management has become a growing but easy-to-mismanage task. With contract terms and feature sets...
Is Hiring an IT Contractor Worth It for Your Small Business?
Budgeting and resource management are topics we frequently discuss, as small businesses always look for the best return on their spending. With the demand for IT services continuing to outpace the staffing supply, IT spending is projected to grow another 6.1% in 2024. That’s put more pressure on businesses to spend wisely and think more about their hiring strategy. IT...
IT Mistakes by JPMorgan Chase Leads to $4 Million Fine
JPMorgan Chase is being fined $4 million after mistakenly deleting 47 million data communications records, including emails, instant messages, and other old communications. It impacted around 8,7000 electronic inboxes, with data from January 1st through April 23rd, 2018. The extent of the problem is outlined in recent litigation by the Securities and Exchange Commission...
Nonprofit Sustainability: How an MSP Can Help Drive Success
The mission-driven nature of nonprofits often masks the enormous challenges they face to be financially viable. Resources get stretched thin, and funding is unpredictable, making it difficult for some month to month. While fundraising donations have increased by 4.1% compared to 2022, inflation has caused the overall impact to be smaller. While many Americans generously...
Is Bring Your Own Device (BYOD) Right for Your Business?
In an era where technology is a part of daily life, the boundary between personal and professional can blur, offering new ways for businesses to operate. One trend transforming modern workplaces is BYOD, which allows employees to use their personal devices for both work and at home. With 68% of companies seeing a productivity increase with BYOD, alongside a 53% employee...
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