Please be assured that we are monitoring the situation, and patching all related systems that we manage to insure that you are protected.
This security breech is different from the normal methods that culprits and criminals have historically used to access your data (brute force, social engineering, phishing, etc…) in that the vulnerability is on the client machine, not the Wireless Access Point.
This means that each device you have connecting to your Wi-Fi is a potential security risk, and should be updated as soon as possible.
– For ITonDemand customers using Windows workstations, updates pushed to your computers on October 10th included the applicable security updates. Please be sure that you have rebooted to apply any patches that we have deployed to you.
– For customers using Mac or any other platform, as the updates become available for your particular hardware they will be automatically pushed out by those vendors as they become available.
– All available patches for ITonDemand managed Wi-Fi devices have been applied and will be pushed out to your managed devices this evening to insure that they are protected from this attack as well.
In the event that you have a non-managed access point (wireless router) or would like to consult with us on your best options to be sure that your business and data are protected, please feel free to reach out to us and we will be happy to assist.
As always, thank you for being an ITonDemand customer!
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ITonDemand was created over a decade ago to help support businesses and organizations IT services. We kept hearing from businesses, like yours, that they just wanted their IT to work. And that is what we do. We make your IT work for you.