Getting Started with ITonDemand

Thank you for choosing ITonDemand automation.  We are very excited about the opportunity to improve your use of technology so that you can run your business more effectively.

 

The tools found on this page are meant to help you better understand what to expect, provide details on the implementation process for the Automation solution, help answer some frequently asked questions, and provide you with a set of tools to help facilitate the implementation of our services in your environment.


 

Here are the steps you need to follow to get started:

 

Download the Employee HelpDesk Cheat Sheet and distribute to your employees.  This provides basic information for your employees so that they know how to contact us for assistance.

 

Download the ITonDemand Service Getting Started Guide and keep it handy.  This short guide outlines the process and provides a check list to help you remember what has been completed so far in the onboarding process. There is specific information that we ask for in this document.  Once you have had a chance to read through it and gather your questions, we can set up a time for discussion over the phone or in person to make sure your questions are answered.

 

Once you have these two documents in hand, please do not hesitate to contact us if you have any questions at all.  We are here to make this process as smooth and efficient as possible.  Thank you again for your business.

 

Sincerely,

 

eResources IT Support Team