What is an MSP?

by | Dec 5, 2018

Businesses are switching to MSP-style services. ITonDemand takes this approach because we know you have enough to focus on in your business, without having to worry about IT issues.

So that leaves one question:

What is an MSP?

MSP stands for Managed Service Provider.

Think of MSP’s as Casper, the friendly IT ghost. MSP’s monitor and manage the different information services of their clients, whether it be email, backup services, or providing help desk access. They are able to do this remotely, eliminating the overhead of adding employees or an IT department. This is huge for your budget because you can anticipate upcoming expenses.

At ITonDemand, we also offer onsite support to our clients for additional issues that may arise.

Services

Here are some services that MSPs provide:

  • Application monitoring/management
  • Helpdesk
  • E-mail
  • Security
  • Storage
  • Business Continuity and Disaster Recovery

MSP’s provide these services while making sure they are always up-to-date and functioning properly.

This “out-of-sight, out-of-mind” mentality lets you focus on business and not wondering if the receptionist’s Microsoft Office is up-to-date.

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