We wanted to provide you, our valuable client, with a quick update on the status of our team and our rebuilding efforts. First, everyone on the team is grateful for the patience our partners have displayed as we work to get back to full capacity. We still have staff members in our Florida location that are without power, internet and gas to move around.
We get questions from our clients all the time about the “Cloud.” This discussion is between Nate Breitbach our VP of IT Services and his Director of Engineering, Chance Ellis, around the Cloud. What it is, some pointers as a business owner on how to think about the cloud, what it can be used for, and breaking down some of those Techie “As A Service” concepts like Infrastructure as a Service (IaaS), Desktop as a Service (DaaS), Software as a Service (SaaS), Virtual Desktop Infrastructure (VDI), IT as a Service (ITaaS). We simplify the understanding of these things, so you can make better decisions for your business.
At one point or another many businesses that contract with vendors have had a problem of one kind or another. Hours on the phone. The time and effort into researching the best products. Then there is the complicated language involved with trying to understand each vendor’s vernacular and keeping each of them straight. The list goes on. Those failures can be incredibly frustrating and have the potential to cost a large chunk of revenue.
There’s so much more to the concept of vendor management than just entering into a contract for goods and services though. There’s also the research that goes into selecting vendors, ensuring payments are made, monitoring performance, evaluating performance, meeting goals and, of course, managing those relationships. For us at ITonDemand, that word relationship is key to how we conduct ourselves, for a relationship is what we establish with our clients. We point to the word relationship time and time again, but that’s where we stand apart from others. We develop a strategic relationship with our client partners and use our expertise to ensure your success – and that includes vendor management.
When a client enters into a relationship with ITonDemand, one thing the client will quickly learn is they no longer have to deal with vendors. That’s now our job. Not only will we make all the calls necessary to get our clients back to business, but we also put in the research, resources and man-hours to find our clients not just the most affordable solutions, but the most well-balanced and efficient solutions they require.
When our clients outsource their vendor management to ITonDemand, they will get more time and money back in the long run. Why? It’s simple. Clients will not be constantly be on the telephone or at a store trying to understand what IT-related purchase is best-suited for the needs of their business. That can be frustrating, especially since someone from that business tasked with making such a decision may not be qualified to astutely interpret what is best to fit their needs. That’s where ITonDemand comes in. Let the experts decide. That’s what we’re here for.
With an ITonDemand partnership, our clients can avoid the hassles of dealing with vendors. While ITonDemand offers numerous services, our Core service provides 24/7 monitoring of a client’s IT infrastructure. That service also comes with remote and onsite support, antivirus software, maintenance and patching, backup and disaster recovery, network security, wireless, network switching, vendor management, spam services and more. With the Core service or, really any of our other offerings that deal with vendors, our client partners have our management and expertise at their disposal.