You already know that today you can’t manage a growing company and your technology needs alone. As a CEO, COO, CIO, or someone in management of your technology in your responsibility you have to leverage experts. Managed services providers have sprung up to provide this, but they too are now falling short due to the real need for more than a reactive partner with outside experience.

Critical Differences in Provider vs Partner Model

Managed Service Provider

Partner Approach from ITonDemand

FORCES CONFORMITY
Cookie Cutter products and services you  have to fit into
DIGITAL TRANSFORMATION APPROACH
Well engineered solutions specifically for your business
LIMITED SCOPE OF SERVICES
Confined to set number of solutions
COMPLETE USER EXPERIENCE SERVICE
Fully managed approach from the end user out
MAINTENANCE PERSPECTIVE
Serves as maintenance, alerting you when things go wrong
PROACTIVE SERVICE DELIVERY
Well-engineered infrastructure that is ready for your business today and tomorrow
INCREASED & HIDDEN COST
Bills per device or hourly, relying on your issues to drive revenue, hidden fees
FLAT RATE BUDGET
Budget friendly predictable costs
MISALIGNED SOLUTIONS
Provides services that can be manipulated to fit your specific business needs and goals
BUSINESS GOALS ALIGNED
Provides solutions meeting business goals, using technology

 

What you need is a partner, not a service provider

Service providers do just that – they provide a service.  Managed services providers tend to approach clients looking at their existing environment and conforming to how to leverage that environment. They are not engaged in the critical function of being a partner engaged in ongoing technology transformation. The landscape is changing, literally daily, when it comes to security, continuity of business, operational efficiency, distributed environments, hosting, and more.

At ITonDemand we have evolved the business of Managed Services to incorporate our years of experience in dozens of industries from Government to Agriculture to Manufacturing and established ourselves as more partner than a vendor (MSP), a differentiating mark that has allowed for substantial improvements in the customer experience.

Business Aligned Solutions, Not Cookie Cutter Conformity

Managing pre-created solutions stamped out in a cookie cutter manufacturing process is certainly something we are capable of doing, however, it is not who we are at our core, and more importantly not who you are either. As a Partner, we use expertly engineered products and services to achieve your desired end result. We don’t believe you should be at the mercy of your IT Infrastructure to get the job done, it should be there to support you and help you achieve your goals, not hinder them. As we tell all our partner clients: we engineer solutions to raise your team’s performance, not down to your technology baseline.

Solid partnerships make and break businesses across the globe day in and day out – it is our objective to make as many as we can, bringing well-engineered solutions, responsible IT management, forward-looking guidance and a deep understanding of each of our partners’ models and priorities into consideration as we move forward together.

Other Articles You Might Be Interested In:

SpamTitan provides increased Security and Accessibility

SpamTitan provides increased Security and Accessibility

Growing problems call for growing solutions. In mid-February, ITonDemand began to roll out a new solution to our client base to address spam and phishing email. This solution, called SpamTitan, is a response to additional security concerns facing IT infrastructures...

read more
ITonDemand is in the News – March 4th, 2019

ITonDemand is in the News – March 4th, 2019

On March 4th, the Ocala Star-Banner & Ocala.com featured ITonDemand for the recent announcement of our placement on the CRN Pioneer 250.  We are proud to stand alongside and partner with our Ocala-area neighbors. We are honored to be recognized for our growth and...

read more

ITonDemand was created over a decade ago to help support businesses and organizations IT services.  We kept hearing from businesses, like yours, that they just wanted their IT to work. And that is what we do.  We make your IT work for you.

1423 Powhatan St, Alexandria, VA 22314

233 SW 3rd St, Ocala, FL 34471

info@itondemand.com

800-297-8293