Why You Need More than a Managed Services Provider?

You already know that today you can’t manage a growing company and your technology needs alone. As a CEO, COO, CIO, or someone in management of your technology in your responsibility you have to leverage experts. Managed services providers have sprung up to provide this, but they too are now falling short due to the real need for more than a reactive partner with outside experience.

Critical Differences in Provider vs Partner Model

What You Need Is a Partner, Not a Service Provider

Service providers do just that – they provide a service.  Managed services providers tend to approach clients looking at their existing environment and conforming to how to leverage that environment. They are not engaged in the critical function of being a partner engaged in ongoing technology transformation. The landscape is changing, literally daily, when it comes to security, continuity of business, operational efficiency, distributed environments, hosting, and more.

At ITonDemand we have evolved the business of Managed Services to incorporate our years of experience in dozens of industries from Government to Agriculture to Manufacturing and established ourselves as more partner than a vendor (MSP), a differentiating mark that has allowed for substantial improvements in the customer experience.

Business Aligned Solutions, Not Cookie Cutter Conformity

Breitbach said the Enterprise Email Solution package was developed as a means to provide the best protection possible for clients, particularly in this era of malicious scams. Before signing on with ITonDemand, Breitbach said one client learned the hard way about the importance of email security and unwittingly sent a large sum of money to scammers due to human error and the lack of competent security.

But, no matter how good a security system, there’s a human component to security as well. Breitbach said there are a number of best practices that email end users should apply, including not following links found in emails from unknown senders, having complex passwords and a good antivirus software.

“We’ve all gotten those emails that shouldn’t have gotten through and a good antivirus comes in handy for user errors,” Breitbach said.

Finally, Breitbach said email end users should also apply some common sense, especially when it comes to handling sensitive or personal data. Even if an email sender is known, it’s possible that account has been “spoofed” and could ask for inappropriate information.

“As a general rule, even if it’s someone you know and there are requests to hand over information in an unsecure manner that should be a big red flag,” Breitbach said.