ITonDemand Premier Support Package Pricing

ITonDemand truly believes in on-demand, FLAT RATE Information Technology Support services.

Below you will find our up-front pricing and service options. Simply follow the three steps below to obtain pricing information and a free quote, with no obligation to buy. At ITonDemand, we believe in efficient work environments. We respect your valuable time and make it as easy as possible for you to obtain pricing for our support services while shopping for your technology needs. Our company is built on a foundation of honesty and respect. We are not here to trick you, tack on hidden fees, or ask you to jump through hoops. We are here to help manage your Information Technology, giving you and your employees time to do what you all do best - your jobs!

Your time is far too valuable to be wasted, so what are you waiting for? Get your quote in a matter of minutes and get back to work!

Download our Premier Package Glossary Document, which outlines the details of the services:

ITonDemand Glossary of Premier Services

Simple Three Step Quote

Get started RIGHT HERE and RIGHT NOW, without any obligation to purchase.

All prices are based on a monthly service fee, unless otherwise noted.

Step 1: Determine your organization's level of users and select a Premier Service Package

PREMIER SUPPORT LEVELS	BRONZE	SILVER	GOLD	PLATINUM
Level 1 - 5 to 10 Users	$320	$580	$740	$1410
Level 2 - 11 to 15 Users	$470	$900	$1140	$2260
Level 3 - 16 to 20 Users	$590	$1160	$1450	$2930
Level 4 - 21 to 30 Users	$770	$1530	$1890	$3880
Level 5 - 31 to 40 Users	$980	$1980	$2440	$5050
Level 6 - 41 to 55 Users	$1230	$2490	$3060	$6380
Level 7 - 56 to 70 Users	$1490	$3030	$3730	$7790
Level 8 - 71 to 100 Users	$1840	$3780	$4640	$9730
Level 9 - 101 to 150 Users	$2490	$5130	$6290	$13,240
Level 10 - 151 to 225 Users	$3090	$6380	$7820	$16,500
PREMIER SUPPORT STANDARD SERVICES	BRONZE	SILVER	GOLD	PLATINUM
On-Site emergency response time	4-6 Hours	3 Hours	1-2 Hours	1 Hour
On-Site non-emergency scheduling of technician	3-4 Days	1-2 Days	1 Day	Same Day
24 x 7 x 365 Monitoring
Online Ticketing System
Antivirus and Antispyware Monitoring
Asset/Inventory Management
Patch Management
Performance and Incident History Reports
Scheduled Disk Maintenance
Event Log Monitoring
Hard Drive Monitoring
Backup Monitoring
Server Array Status Monitoring
Password and Connectivity Issues
User Profile Configuration and Management
Remote Help Desk Support
Level I And II Troubleshooting and Triage
Vendor Management
Standard Software Deployment and Remediation
Windows Operating System Remediation
Network Infrastructure Management
Group Policy Configuration and Administration
Onsite Support
Emergency Non-Business Hours Response

The matrix above indicates what each service level includes or does not include. This will help you to decide which package is right for your organization. Additionally, any of these plans can be customized to fit your needs. Please feel free to contact us with any of your questions.

Step 2: Select Additional Services

Please Note: Some Premier Support Packages include the additional services listed below.

ADDITIONAL SERVICES	BRONZE	SILVER	GOLD	PLATINUM
Remote Backup Per Level* Included	5 GB	10 GB	20 GB	30 GB
Remote Backup Additional Cost Per GB	$1.50	$1.35	$1.15	$0.90
Antivirus Software Endpoints	$1.50
Network Infrastructure Management	$95.00	$95.00
Public DNS Service Per Domain	$5.00	$4.00	$3.00
Hosted Antispam Service Per Level*	$10.00	$10.00	$10.00
Blackberry Enterprise Maintenance Per Server	$125.00	$125.00	$125.00	$125.00
SQL Maintenance Per Server	$125.00	$125.00	$125.00	$125.00
Exchange Maintenance Per Server	$150.00	$150.00	$150.00	$150.00
Sharepoint Maintenance Per Server	$150.00	$150.00	$150.00	$150.00
Access Control	$250.00	$250.00	$250.00	$250.00

*Per Level indicates that you simply multiply the base quantity by the level number your organization fits into. For example, the included remote backup for the Bronze service, with an organization of 25 users (Level 4) would be 5 GB X 4 = 20 GB of included remote backup. For additional information, please contact ITonDemand.

Step 3: Create Your Instant Quote by Clicking Below

The third and final step is to put together the pricing for your organization. Simply click the "Create an Instant Quote" link below and within minutes you will know exactly how affordable your IT support can be by choosing ITonDemand.